Frequently Asked Question

Fix DriverFinder "Download failed" error
Last Updated 2 years ago

In Windows 11 Microsoft has tightened security, which includes adding more programs to their virus database. As a result, programs can get flagged as PUA (potentially unwanted application), and blocked for download and execution.

I you are having a problem downloading and installing DriverFinder, this can be the cause. We can ensure you that DriverFinder is a safe program and contains no malware or viruses. The PUA flag by Microsoft is a false positive. The program is been in-use and safe to use since its inception in 2009.

The workaround to download and install the DriverFinder program is to (temporary) change the Windows security settings.

  1. Click the Windows Start button, then type Windows Security.

  2. Under Best match, select Windows Security.

  3. In Windows Security, click App & browser control.

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  4. Under Reputation-based protection, click Reputation-based protection settings.

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  5. Click the toggle switches under Check apps and files, SmartScreen for Microsoft Edge, Potentially unwanted app blocking and SmartScreen for Microsoft Store apps.

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    Note
    : The toggle switch should appear greyed when disabled and the text will change from On to Off.

  6. Next, click the Home tab in the left side pane, then click Virus & threat protection.

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  7. Under Virus & threat protection settings, click Manage settings.

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  8. Click the toggle switch under Real-time protection to turn it off.

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    Note: The toggle switch should appear greyed when disabled and the text will change from On to Off.

  9. Download DriverFinder installer again by clicking the link here: https://driverfinderpro.com/setup.php


  10. After downloading, a pop-up window will appear in the browser. Click the Keep button.

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  11. Install the downloaded dfinstall.exe file

Once you're done installing DriverFinder, you may turn on all features you disabled in Windows Security (follow the instruction from Step 1 to Step 8).
   

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