Frequently Asked Question

There are rare times that Windows will not allow you to install DriverFinder because it is blocked by your Windows Firewall. Ensure your PC is login as the Administrator.

NOTE: If you do not have Administrator rights, login as the PC Administrator. If you don’t know how to do this, ask the person who set up your PC to give you Admin rights so you can activate DriverFinder and download and install the latest drivers.

To ensure your Windows Firewall is not blocking DriverFinder follow the steps below.

For Windows XP:

1. Click the Windows Button > Control Panel.
   
   
   
   
2. In Control Panel, click Network and Internet Connections and then click Network Connections.


3. Right-click your active connection and then click Properties.
   
   
   


4. Click on the Advanced tab, then click Settings under Windows Firewall.
   
   


5. Click the Exceptions tab and click the Add Program button.
   
   


6. Click the Browse button and select the DriverFinder installer.


7. Click OK twice.


8. Install DriverFinder.

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For Windows Vista and 7:

1. Click the Windows Button > Control Panel.
   
   
   
   
2. In Control Panel, click System and Security and then click Windows Firewall.
   
   
   
   
3. In the left-side pane, click Allow a program or feature through Windows Firewall.
   
   


4. Click the Allow another program button.
   
   


5. Click the Browse button and select the DriverFinder setup file.
   
   
   


6. Click the Add button.
   
   


7. Install DriverFinder.

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For Windows 8, 8.1 and 10:

1. Right-click the Windows Start button, on popup menu, select Run.
   
   


2. In the Run window, type control panel and then click the OK button.
   
   


3. In Control Panel, click System and Security and then click Windows Defender Firewall.
   
   
   
   
4. In the left-side pane, click Allow an app or feature through Windows Defender Firewall.
   
   


5. Click the Change settings button, then click the Allow another app button.
   
   


6. Click the Browse button, select the DriverFinder setup file and then click the Add button.




7. Install DriverFinder.

If you are using a different firewall than Windows (or any other Internet security software), pls. ensure DriverFinder is made an exception there.